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    Forgotten your BBC password? Here’s how to reset it.

    AriBy Updated:No Comments4 Mins Read
    Forgotten your BBC password? Here’s how to reset it.

    The BBC offers a wealth of online services, from iPlayer for catching up on your favourite shows to Sounds for listening to music and podcasts. To access these services, you need a BBC account, and with that, a password. But what happens if you forget your password? Don’t worry; resetting it is a straightforward process. This guide will walk you through the steps on various devices.

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    1. Resetting your password on the BBC website
    • Visit the BBC account sign-in page: Open your web browser and go to the BBC sign-in page. You can usually find this by clicking on the ‘sign in’ link at the top of the BBC website bbc.com/tvcode.
    • Click on the ‘Need help signing in?’ link: Below the password field, you’ll see a link that says ‘Need help signing in?’. Click on this.
    • Enter your email address: You’ll be prompted to enter the email address associated with your BBC account. Type it in and click ‘Continue’.
    • Check your inbox: The BBC will send a password reset email to the address you provided. Check your inbox for this email. If you can’t see it, check your spam or junk folder.
    • Click the reset link: The email will contain a link to reset your password. Click on this link.
    • Enter your new password: You’ll be taken to a page where you can create a new password. Make sure it’s strong and memorable. The BBC will likely require it to meet certain criteria, such as a minimum length and a combination of letters, numbers, and symbols.
    • Confirm your new password: Type your new password again to confirm it and click ‘Continue’.
    • You’re all set! You can now sign in to your BBC account with your new password.

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    1. Resetting your password on the BBC iPlayer app

    The process is similar on the BBC iPlayer app:

    • Open the iPlayer app: Launch the BBC iPlayer app on your smartphone or tablet.
    • Go to the sign-in page: Navigate to the sign-in section of the app.
    • Tap on ‘Need help signing in?’: Similar to the website, you’ll find this link on the sign-in page.
    • Follow the on-screen instructions: The app will guide you through the same process as the website, including entering your email address, receiving a reset email, and creating a new password.
    1. Troubleshooting tips
    • I didn’t receive the password reset email.
      • Double-check your spam or junk folder.
      • Make sure you entered the correct email address associated with your BBC account.
      • If you still haven’t received the email after a while, try requesting another one.
    • The password reset link has expired.
      • Password reset links usually have a short lifespan for security reasons. If the link has expired, simply request a new one by starting the password reset process again.
    • I can’t remember the email address linked to my BBC account.
      • If you’ve forgotten the email address, you might need to contact the BBC directly for assistance. They may have security questions to verify your identity.
    • I’m having other issues resetting my password.
      • If you encounter any other problems, visit the BBC Help website for further assistance or contact their customer support.
    1. Tips for creating a strong password
    • Make it lengthy: Aim for at least 12 characters.
    • Use a mix of characters: Include uppercase and lowercase letters, numbers, and symbols.
    • Avoid personal information: Don’t use your name, birthday, or other easily guessable information.
    • Don’t reuse passwords: Use a unique password for your BBC account.
    • Consider a password manager: Password managers can generate and store strong passwords for you, so you don’t have to remember them all.

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    1. Keeping your account secure
    • Enable two-factor authentication: This adds an extra layer of security to your account by requiring a code from your phone or another device in addition to your password.
    • Be wary of phishing scams: Be cautious of emails or messages claiming to be from the BBC that ask for your password or personal information. The BBC will never ask for your password via email.
    • Sign out of your account when using shared devices: Always sign out of your BBC account when using a public or shared computer.

    Conclusion

    By following these steps and tips, you can easily reset your BBC password and keep your account secure, allowing you to enjoy all the great content the BBC has to offer.

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